setup was kinda mixed, some things felt quick others slow, unexpected honestly
I thought the whole setup would be a big one-time thing but turns out it’s a bit of both. Signing up and getting the software running was pretty straightforward and handled quickly which was a nice surprise. Then training was okay, not too long but sometimes felt like going over the same points again. The dialer and database setup weren’t too bad once I got used to the interface but I did expect them to be simpler. One thing that surprised me was how much ongoing support needed to be called on – I figured once the onboarding was done, I’d be set but there have been quite a few moments where I had to reach out for help with updates or features I didn’t quite get at first. The calling tools work well but setting up contacts and keeping records felt a bit more complex than I thought. Payment and invoicing were fine, no hassles. So overall it’s a mixed bag–some fast parts, some slow, more ongoing help than expected but that’s part of the experience I guess, nothing wild or unbearable though.