2 out of 52 of 5Verified customerSupport and communication
Setup was fine, but ongoing support felt kinda lacking
Honestly, the initial setup felt okay and I managed most of the training and onboarding without too much hassle. The sign-up and payment processes were straightforward enough. But after that, the support felt like it was more of a one-time deal. Whenever I had issues later, it seemed like the help wasn’t as consistent or easy to get as I hoped. I did get some telephonic support, which was helpful at first, but ongoing communication felt lacking and at times I was left figuring things out on my own. It gave me a feeling that a lot of setup is expected to be self-managed after the initial push, which was a bit disappointing.