Setup was a mixed bag and took some effort from my side
I started with setting up my database and was pleased to find that the software’s initial setup wizard made that straightforward without any major issues. However, some aspects of the calling tools and dialer needed repeated configuration tweaks, which felt a bit tedious. I also realized that while onboarding training gave an overview, much of the fine-tuning required pretty hands-on trial and error, so the setup was not entirely one-off but demanded ongoing effort for a while. Telephonic support was reachable and mostly polite, but I found myself frequently calling back to clarify similar points, which slowed the process. Payment and invoicing were hassle-free though, with a clear path to complete transactions. In summary, I’m happy with the tool’s capabilities, but the effort in getting it all dialed in was more than I expected initially, so patience is essential.