Setup was a mix of smooth and challenging moments
When I first started the onboarding, I noticed that the initial setup was mostly a one-off effort, which felt good. The basic training was thorough, walking me through how to navigate the dashboard, use the calling tools, and update databases. However, some parts like customizing the dialer settings required ongoing tweaking over the first week to fit my workflow. The automatic updates helped, but sometimes they changed layouts unexpectedly, so I had to relearn small bits. Signing up and making payments went without a hitch, and the invoicing was straightforward. Support was reachable by phone, and while usually helpful, it occasionally took time to explain some features clearly. Overall, the onboarding strikes a balance between a quick start and some continual adjustments. It made me appreciate the stability of certain features but also prepared me for the need to stay engaged with ongoing changes and support.