Setup walk-through the sign-up thoda confusing tha
Pehli baar jab sign-up kiya, process smoothly start hua and basic setup complete kar liya. Lekin jab training ke baad software ko regular use kiya toh pata chala ki kuch features ongoing maintenance mangte hain, jaise ki database updates aur dialer configuration jo periodical check karna padta hai. Sales team ne initial setup ke baare mein clearly bataya tha lekin ongoing support ke baare mein thoda kam explain kiya. Payment aur invoicing ka system straightforward tha, aur telephonic support involve hua toh woh prompt tha jab phone uthaya, par kabhi kabhi calls miss hone ki wajah se thoda inconvenient feel hua. Overall, setup kaafi partially smooth tha, par mujhe laga ki initial aur ongoing dono phases mein better clarity mil sakti thi specifically on workflow automation and call tools, jinki importance samajhni zaroori hai for consistent use.