setup took wayyy more effort than expected
Honestly the support part was all over the place. First it felt like they gave me a one-time lesson on how to set up the software and dialer but after that, whenever I had a problem or question I was just kinda left to figure things out on my own. It was mostly a one-off thing where you get told all you need to know, but ongoing guidance was really lacking. Even the sign-up and invoicing was kinda okay but felt like I had to follow up too much. The updates were automatic but did not help much because I was still struggling with basics. Overall, setup demanded more effort than I was ready for which was tiring.