Setup took way too much time, not worth it
Honestly, the whole process felt like a huge time sink. I thought once I bought the software and started training, the setup would mostly be one-time. But it turns out it was full of ongoing tweaks and constant adjustments that required daily attention. The pre-purchase info made it sound simpler, but managing the database and dialer tools demanded so much daily configuration that it felt like I never got to a stable routine. The sign-up and payment were fine, I’ll give them that, but the real issue was how much time sales and support spent answering the same questions about setup issues. It’s like each day brought a new problem to fix. I expected a more plugged-in workflow with fewer daily hassles. Maybe if the software was more plug-and-play, it could be better, but right now, the setup felt like a continuous chore rather than something to streamline work. I’m pretty weary of the whole system after repeated back-and-forths with support and ongoing manual setups.