Setup took way too long to start properly
While the onboarding process promised a smooth start, I found myself waiting longer than expected to fully access the calling tools and database. The sign-up and payment were straightforward, but actually getting the dialer working took ages. Telephonic support eventually helped, but the delay made it frustrating. I will say the automatic updates kept improving things quietly in the background, which was a small relief. However, overall, the slow pace in getting going really dampened the experience, and I ended up feeling that it didn’t quite live up to expectations. In the end, I wasn't sure it was worth the hassle despite some decent software features being in place. The mixed ease of access combined with sluggish communication made it a two-star experience for me.