Setup took way too long compared to what I used before
I tried WFHI software after using other remote workflow tools and honestly, the whole setup process felt like a real obstacle. I was expecting something straightforward, but the sign-up and training phases were long and confusing in comparison to my past experiences. The dialer and database features seemed promising, but it took ages to get them running as expected. I remember thinking several times, 'why is this taking so long?' Especially because the automatic updates didn’t seem to help smooth things out. I even reconsidered if switching was worth it, since I was used to quicker setup elsewhere. The support was helpful by phone but even then, I ended up spending a lot more time dealing with basics than I wanted. So overall, the delay was the big problem for me and that keeps me from recommending it strongly.