Setup took way too long

Setup took way too long

I was really hopeful at first, but the whole software and access process dragged on way longer than I expected. I struggled to feel confident using the platform by the end because it kept locking me out or freezing during key steps. The dialer tool was supposed to help with calls but instead felt clunky and unreliable at times, making me second guess if I’d ever get a smooth call cycle going. I went through all the training, but it didn’t really clear the confusion for me, leaving me unsure about the database feature or how updates would work. Even signing up and handling payments felt slow and overly complicated. I was eager to rely on telephonic support, but waiting times increased my frustration since quick fixes were rarely possible. For something meant to simplify remote workflow management, my experience was disappointing, and I’m left doubtful if this software is a good fit for me.