2 out of 52 of 5Verified purchaseTraining and onboarding
Setup took way more time than it should have
You really need to streamline your onboarding process. A lot of the setup felt one-off and required way too many manual steps. I spent hours just figuring out how to configure the dialer properly and connect it with the database, which felt unnecessary. Ongoing updates are fine, but the initial training could have been clearer so I wouldn’t have to waste time repeatedly adjusting settings. Also, the sign-up process was okay but invoicing felt a bit confusing at first and took some back-and-forth with support to fully get it right. Please work on reducing these initial hurdles for new users.