Setup took way longer than my last experience
Compared to the other remote workflow software I’ve tried before, this one took noticeably more time to get everything set up. The sign-up was okay, nothing special, but getting familiar with the database features and the calling tools was slow and a bit cumbersome. The training helped, but I felt I had to keep revisiting the same topics, which cut down on efficiency. The dialer worked fine during the calls, which I’ll give them credit for. The invoicing and payment system was okay, though not particularly streamlined or intuitive compared to what I was used to. Overall, while the software eventually did the job, it took longer and felt less slick than my previous tools. I was hoping for a faster start and more seamless experience upfront. It is fine if you’re new to this kind of software, but I’d say people who want quick deployment might find the process frustrating. Hopefully, future updates will speed things up and make the system easier to navigate because right now it’s just not quite as smooth as it should be.