Setup took way longer than I thought
The sign-up and invoicing process took much longer than I expected, which was frustrating. I appreciate that the payment method finally went through smoothly, but the waiting time really tested my patience. When I tried contacting telephonic support about some billing issues, they were polite, but the fixes required more back-and-forth than I'd hoped. The training material was decent, but I had trouble accessing certain features at first, which delayed my onboarding further. On the positive side, the database feature felt useful once I got it working, though I still feel it's not as intuitive as it could be. The dialer itself worked okay when I started using it more regularly, but the early days were bumpy. While I think this software could be good with improvements, the initial experience left me feeling a bit discouraged. Hopefully, things will get smoother soon with updates and better support availability.