I was really hoping to get started with the WFHI software quickly, based on what I had heard. Unfort

I was really hoping to get started with the WFHI software quickly, based on what I had heard. Unfort

I was really hoping to get started with the WFHI software quickly, based on what I had heard. Unfortunately, the time it took to even begin using the features was much longer than I anticipated. I expected the onboarding and support to be more proactive in guiding me through each step but got stuck waiting for responses or figuring out next steps mostly on my own. The telephonic support did eventually provide some help, but the delay before feeling comfortable with the software was frustrating. While the software capabilities did seem fine once I was able to access them, those initial waiting periods made me wish for a smoother experience right off the bat. Compared to other tools, this felt slower to get going and it made me less confident in managing the billing and calling features early on.