Setup took waaay too long
Honestly, this thing took way longer than I thought it would. I was excited about the software and training but after the first day, it kinda felt like I was stuck waiting forever for calls to start working and for the database to update properly daily. The automatic updates didn’t really solve anything; sometimes the software got slower, which was frustrating. I tried calling their support a few times because I wasn't sure if I was missing something, but it felt like I was waiting on hold for ages or the info given didn’t really help in practice. It wasn't just the initial setup that felt slow—day to day, it seemed like small glitches popped up in the dialer or when I tried syncing my database that made things drag on. The invoicing and payment were fine and clear though, I’ll give them that. But honestly, overall it left me thinking it would’ve been quicker and smoother elsewhere.