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WFHI review

setup took too long, daily issues piled up

2 out of 52 of 5Unverified experienceTraining and onboarding

setup took too long, daily issues piled up

So the training started fine enough that I could get the software installed and sign up without much trouble. But the day to day experience was less smooth than I expected. The dialer glitching during calls was really frustrating, making me waste a lot of time. The database syncing sometimes failed and it became a hassle to manage contacts properly. Updates came through automatically but they sometimes reset my settings without warning which meant I had to redo configurations. Telephonic support was polite but it took too long to get necessary help and a few times I waited on the line with no response. Payments and invoicing were the only things that worked properly without any trouble. Overall the setup time felt excessive and after that routine usage wasn’t very stable either which dampened the experience. I guess the software has some potential but the daily issues were too distracting to overlook. Hopefully fixed later but it slowed me down quite a bit as I tried to integrate it fully with my remote workflows.

Uma ChandranGujarat, IndiaExperience: Published:
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