Setup Took Too Long and Ongoing Costs Felt Unclear
Setting up the billing and payments with WFHI felt like it took forever. I kept having to ask about charges and whether certain fees were one-off or recurring, and I never got a straightforward answer. The invoice process was confusing and I wasn’t sure if the payments I was seeing were final or if more would come later. Every time I thought things were sorted, another call or email about billing popped up. I expected to spend some time initially, but this dragged on much longer than it should have. For ongoing payments, I worried about unexpected fees and didn’t feel confident I understood the whole pricing structure. The setup process and payment talks were tiring and didn’t improve as I’d hoped. At this point, I feel frustrated and hesitant about continuing given all the unclear billing aspects.