Setup took time but fit well with my work schedule
The process of training and onboarding was definitely longer than I expected, taking several sessions before I felt comfortable. I was initially worried about whether the sessions would align with my actual working hours, since I have a fairly packed daily schedule. Fortunately, the program was flexible enough to accommodate my timings, meaning I didn’t have to sacrifice much of my workday. Compared to other platforms where the training sessions were rigid, this one made an honest effort to fit around when I was available. That said, the length of the onboarding was slightly more than I’d hoped, including some repetition I found unnecessary. The support team was responsive when I reached out about these concerns, which helped. The integration with the database and dialer eventually felt straightforward despite the early complexity. Payment and invoicing processes were as expected and didn’t cause me any issues, making the overall experience more manageable despite the extra training time.