Setup took time but continuous learning was also needed
The initial training and onboarding took quite some time, partly because many steps were one-off settings and customizations. But after the first phase, I realized that ongoing learning and adjustments were needed too, especially when using the calling tools and database. It wasn’t just a one-time thing after setup; I had to keep getting familiar with updates and new features. While this made the whole process longer, it was also good because it meant the software kept evolving and required active usage. So, overall time investment was significant but balanced between setup and ongoing use.