Setup took steady effort over time
Choosing WFHI software involved a mix of setup tasks that were one-off and some ongoing. Initially, signing up and completing the onboarding flow took quite a few steps, including setting up the dialer and database access, which felt like an upfront investment of time. Training sessions helped ease the process, but I still had to keep adjusting my workflow based on the software's automatic updates. On the positive side, once the system was running, day-to-day operations required less effort. Regular invoicing and payment processes were straightforward and did not demand much attention once configured. However, calls to telephonic support for clarifications happened occasionally, meaning ongoing communication was necessary. Overall, the setup was a balanced combination of upfront setup work and continued minor input to maintain a smooth experience, which I found manageable.