5 out of 55 of 5Verified purchaseSupport and communication
Setup took some time but support stayed consistent throughout
The process of getting fully set up with the software required multiple calls to support, each one quite thorough and time-consuming. Though I expected a quicker initial setup, I must commend the telephonic support team for remaining patient and clear in their explanations. Each step had to be confirmed, which added to the time taken but ensured nothing was missed. I found that regular communication via phone helped clarify issues that the training materials hadn't covered, making the experience less frustrating. While the duration was longer than ideal, the consistency of support kept me confident in using the platform.