When I first started with the software, the onboarding and initial training took a fair chunk of tim
When I first started with the software, the onboarding and initial training took a fair chunk of time. Setting up my database and understanding how the dialer integrated with workflows was the main challenge. I remember spending a couple of hours just going through the training and tinkering with the interface to get a feel for it. However, after that initial setup, which felt like one big push, the ongoing use has been relatively effortless. Automatic updates roll through in the background, so I never had to worry about manual upgrades or disruptions. The payment and invoicing process was straightforward, with no confusion around subscriptions or billing cycles. Telephonic support was needed only once all this time, mostly during the early days, and that was helpful enough. So, while the upfront effort was significant, the long-term experience is quite smooth. I feel like after that intense starting period, I can continue without constant maintenance or retraining, which suits my schedule well.