Setup took reasonable time but missing clearer milestones
Getting started with WFHI's platform took a moderate amount of time, neither shorter nor excessively long. The initial sign-up and payment steps were straightforward. The basic training and orientation materials were accessible and helped me understand the core features, but there was a lack of clear milestones or progress markers throughout the onboarding. This meant that although I was learning as I moved along, I was unsure if I was 'ready' to begin using certain tools like the dialer or live database features. Some steps felt less structured than they might have been, making it difficult to measure how far into the process I had come or what remained to be done. I expected a bit more guidance or a checklist indicating what constitutes completion at every stage, which might have given me more confidence and sped the ramp-up period. In the end, I was able to get going after spending moderate time reviewing materials, but clearer milestones would have helped clarify the path forward.