Setup took much more effort and time than expected
The training and onboarding process was very time-consuming and required ongoing effort that I had not anticipated. Setting up the software was not as straightforward as described, especially when working with the dialer and database features. Much of the setup needed repeated adjustments rather than just a one-time effort, leading to frustration and delays. The training material only partially covered the areas where I struggled, and additional support was not always immediately accessible. Each step felt like it involved more backtracking than moving forward. Also, despite automatic updates, the system sometimes behaved unpredictably, which added to the workload rather than reducing it. Because of this, what I thought would be a short setup phase turned into a continuous challenge, trying to get everything aligned with my daily work rhythms. In the end, the onboarding demanded a far greater commitment than I had planned for, and it felt more draining than helpful overall.