When I first looked at the sales and pre-purchase information, I imagined the initial setup would be

When I first looked at the sales and pre-purchase information, I imagined the initial setup would be

When I first looked at the sales and pre-purchase information, I imagined the initial setup would be pretty straightforward, mostly one-off tasks and then smooth ongoing use. What actually happened was that the setup portion took much longer and involved more ongoing steps than I had hoped for. The training did help clarify some parts, but I found I had to keep returning to onboarding modules during several weeks before everything fit into place. I expected the call dialer integration and database syncing to be more plug-and-play, yet in practice it required continual adjustments. On the positive side, the support team was available when I needed help, though this added more back-and-forth and time commitment. Overall, I think the time required came as a surprise and made me feel the system needed more upfront prep than I anticipated, which was a bit disappointing considering I wanted a quicker launch.