Setup took more effort than expected, ongoing support not great
The initial setup of the software was quite involved, demanding a lot of dedicated time just to get basic access and understand the payment process. While support was available, much of that help felt like one-off troubleshooting rather than ongoing guidance or partnership. I found myself frequently repeating steps or reaching out multiple times to clarify invoicing details, which took quite a bit of effort and disrupted workflow. The dialer and database features showed potential, but without continuous support, I sometimes felt stranded when issues arose during daily use. Although the software itself seems to do what it promises, the lack of consistent communication made me question if it would adequately support longer-term use without significant personal effort. In summary, while the setup did eventually get me started, the process demanded more persistence than I had expected, and beyond initial onboarding, support definitely fell short of what I hoped for.