When I started using the software, I found it didn’t quite match my initial expectations about how e

When I started using the software, I found it didn’t quite match my initial expectations about how e

When I started using the software, I found it didn’t quite match my initial expectations about how easy setup would be. I thought once I signed up, I could quickly access the database and dialer for calling, but the onboarding flow required more time because of several details that needed manual input. The payment process at least was straightforward and invoices were generated promptly, which was good. Updates happened automatically, which saved some work, but the training sessions were longer than I’d planned, causing me to rearrange my schedule. Support was reachable but sometimes the wait on calls was longer than I expected, so that added to the overall effort. So, while the software works as promised eventually, I found that getting it fully ready to use took more time and input than I thought it would based on the pre-purchase information.