Setup took more effort once the initial steps were done
I thought once the setup was done the work would smooth out, but it actually required ongoing effort. At first, registering and signing up went through with minimal fuss, and the invoicing felt straightforward. But when it came to using the calling tools continuously, I realized that adjustments were needed regularly rather than it being a one-off process. Support was available by phone, which helped a bit, though I doubt I used it to its full potential. When I reflect on it, the whole setup was a little more involved than I expected. Yet, I feel like the ongoing tasks are part of managing any remote workflow software, so it's somewhat understandable even if it demanded more from me than I anticipated.