Setup took longer than old tools but offers clearer invoicing
Compared to the tools I had used before, WFHI’s software was a bit slower to get set up. It took some time to get familiar with the onboarding process and the database features, and the calling tool interface felt less intuitive at first. Still, the automatic updates ensured everything stayed current without me having to do much extra work. Sign-up and invoicing were smoother and more transparent than what I was used to, which I really appreciated. The telephonic support was helpful though occasionally I found myself waiting longer than expected. The overall experience suggested that WFHI puts a lot of thought into the software’s workflow, even if getting started takes some patience. I am mildly enthusiastic about continuing to use their services, especially because the invoicing part is so straightforward compared to my past experiences.