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WFHI review

Setup took longer than I thought, but not bad overall

4 out of 54 of 5Verified customerTraining and onboarding

Setup took longer than I thought, but not bad overall

So, when I started with the onboarding and training process, I thought the initial setup would be a one-off thing and then I could just focus on using the software. But it turns out, while most training sessions are about getting everything installed and ready, some parts need ongoing attention, especially the database updates and dialing tool adjustments. The training itself was pretty straightforward; the initial steps are mostly one-time setup stuff like account creation and configuring your profile. But later, I found myself revisiting sections because the software updates added new features or adjusted workflows. It's a bit like you finish one thing but then need to tweak it again as your work changes. Payment and invoicing part was quick enough and didn't cause any hassle. Honestly, it was the continuous learning that made it take a bit longer than I thought. But then again, it's better to stay updated instead of having to fix stuff when things break. I'd say, expect some constant tweaking, not just a one-time thing, and that's fair enough.

Abhay ChhabraChhattisgarh, IndiaExperience: Published:
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