Setup took longer than I hoped, missing clearer guidance
Looking back, the whole process of getting started with the WFHI software and training was slower than I anticipated. Setting up my account and understanding how the database and calling tools integrated into my workflow required more effort and patience. The sales process provided basic info but lacked some crucial details that would have helped me prepare better before purchasing. While the invoicing and payment steps eventually worked out fine, the time taken to fully onboard felt stretched out unnecessarily. I think what was really missing was a more streamlined and comprehensive intro or a clearer roadmap at the beginning, so I wouldn’t keep guessing what step to expect next or how to proceed. The support helped at times, but overall, the initial delays made me less enthusiastic about the experience.