So I recently switched to this WFHI software after using a different platform for remote workflows,
So I recently switched to this WFHI software after using a different platform for remote workflows, and honestly, it took a bit longer to get everything set up than I’d thought it would. The onboarding and training process had some technical hiccups, especially when syncing the dialer with the database feature, which slowed me down for a couple of days. But once all the automatic updates kicked in and the software started working smoothly, the whole experience felt much better. Compared to what I was using before, the calling tools are a lot more intuitive, and the access controls make it easier to manage everything remotely. The telephonic support also helped when I got stuck, though I wish the invoicing process was a bit clearer upfront. Anyway, despite the slow start, I’m quite happy with how the software performs now. It’s definitely an upgrade and something I’ll continue using as part of my workflow setup.