Initially, I expected the onboarding and training to be a one-time quick process, but it took notice

Initially, I expected the onboarding and training to be a one-time quick process, but it took notice

Initially, I expected the onboarding and training to be a one-time quick process, but it took noticeably longer than I had thought. The initial setup was detailed and involved configuring multiple features and learning to navigate the calling tools and database. While the training materials were helpful, some sections needed repeated revisiting to fully grasp certain workflow aspects and updates. I realized I’d need support again if I sign up for new modules. This ongoing learning aspect was a surprise compared to my initial assumptions. Still, compared to other platforms, I found it reasonably manageable but not as fast as I expected.