Compared to other platforms I had worked with before, the initial setup process took noticeably long
Compared to other platforms I had worked with before, the initial setup process took noticeably longer. I remember spending quite a while just trying to import data into the database feature, which was more intricate than the simpler CSV uploads I was used to. The calling tools and dialer seemed well integrated but getting everything configured to my liking involved multiple trial and error sessions. On the plus side, automatic updates rolled out without causing disruptions, which was helpful. Still, the overall time investment stood out to me more than the learning curve or functionality itself. The onboarding training provided some guidance but didn't drastically speed things up. I think with more experience, this will improve, but initially, the setup was not as quick as I'd hoped it would be.