Setup took longer than expected, waiting wasn’t fun
I found the setup process for the WFHI software to be partly smooth but also quite time-consuming. The initial sign-up and payment steps were straightforward, so that was a relief. However, I was surprised by the amount of one-off configuration required before I could really start using the calling tools and the dialer effectively. The database feature seemed promising but setting it up took longer than I anticipated. Ongoing maintenance through automatic updates was seamless, which balanced things out a bit. Support response was moderately helpful though not immediate. The onboarding flow had some useful training content but I felt like it was mixed between general and specific steps, causing some confusion. In the end, I appreciate that the software works as intended with the features provided, but the investment of time upfront was heavier than I imagined. I’m not sure if I would go through the full process again with the same expectations.