3 out of 53 of 5Verified customerSupport and communication
Setup took longer than expected, period
From signing up to fully accessing the call dashboard, setup took nearly a week, which was longer than I planned. A bunch of the initial configuration was one-off, like setting payment info and installing the dialer software. But ongoing parts, such as adjusting database contacts and updating user preferences, continued into the following days and weeks. I found the telephonic support fairly reachable but sometimes had to wait for the right help, which extended setup time. Training materials helped but couldn’t replace real-time guidance at crucial points. Honestly, I expected faster onboarding and simpler steps given all the hype. It’s workable but definitely not a quick start-to-finish experience as I initially hoped.