Setup took longer than expected, partly smooth, partly slow
The onboarding and training process was a mixed bag in terms of timing. While some parts of the initial setup were quick and straightforward, other areas felt time-consuming and more like ongoing efforts rather than one-off actions. For example, integrating the database into my daily workflow required several adjustments and repeat training sessions. The software’s automatic updates helped keep things current, but adapting to those updates took some additional time. The dialer and calling tools worked well from the start, but getting used to the more complex features wasn’t immediate and required continuous learning. Payment and invoice processes were prompt and did not contribute to delays, which was good. Telephonic support was available, but sometimes the wait times postponed critical clarifications, slowing down my progress. Altogether, I had hoped for a faster, more seamless onboarding experience. While many elements were well supported, the ongoing adjustments and training meant that fully settling in took longer than I anticipated. This may vary for others, but for me it was a significant factor.