Setup took longer than expected, not fully satisfied
The initial sales and pre-purchase phase was straightforward enough, but once I tried to start using the software, it took longer than I anticipated to get fully operational. The sign-up and payment process was clear, but moving beyond that to onboarding and using the dialer required multiple follow-up calls. While the support team was generally helpful, the length of time waiting to get everything set up slowed down how quickly I could incorporate the tools into my work. This was a bit frustrating because I expected a faster start based on the initial information. I also noticed that the software required ongoing adjustments after setup, which added to the delay. On the plus side, the invoicing was consistent and easy to understand. Despite these positives, the overall pace means I can only give a two-star rating.