Setup took longer than expected, missing faster start options
The process to get started with this software was more time-consuming than I initially anticipated. Although the sign-up and invoicing steps were clear and straightforward, the actual access to useful features took a while to reach. I needed to go through several training segments before I could confidently use the calling tools and the database features, extending the time before I could be productive. While support was available when I asked, I would have preferred a quicker onboarding process or more immediate access to essential functions right after payment. The automatic updates helped ensure the software was current but didn’t speed up starting. Overall, it was positive, but the longer setup duration made me wish for some streamlined or accelerated options to ramp up faster. That was missing in my experience and could enhance usability for new users.