2 out of 52 of 5Verified purchaseSupport and communication
Setup Took Longer Than Expected, Limited Ongoing Support
The initial setup of the WFHI software took quite a bit more time than I anticipated. While the sign-up and payment processes were clear and worked without issues, configuring the database and dialing tools required several adjustments. Most of this effort felt like a one-off task, but some of the changes with automatic updates meant occasionally revisiting the settings, which wasn’t always straightforward. The telephonic support was helpful during setup but less proactive afterward. Overall, the time investment was heavier at start, with less sustained ongoing help than I hoped for throughout regular use of the software.