3 out of 53 of 5Verified purchaseTraining and onboarding
Setup took longer than expected despite some smooth parts
You should know the setup process for this software is not exactly quick. While I found some of the one-off configuration steps easy to navigate, the entire onboarding took more time than I anticipated. Your training materials were useful and well organized, especially for understanding the calling tools and database features, but I felt like you expected me to figure out a lot by myself after the initial guidance. The ongoing maintenance and updates required constant attention, which extended the setup timeline significantly. I understand complexity can’t be avoided, but clearer indication of the time needed upfront would have been appreciated.