Setup took longer than expected but some parts worked well
Before starting with WFHI's software, I expected the onboarding and access setup to be fairly quick given the training material provided. I started by registering and going through invoicing, which was smooth and as expected. However, when I moved to the dialing and calling tools, things slowed down as I encountered some issues making calls effectively through the dialer and synchronizing with the database feature. Over a couple of days, I noticed automatic updates fixing some bugs which improved the experience. Support was helpful but required multiple calls to clarify each issue, which increased the total time investment. Overall, while some parts like invoicing and initial sign-up gave a good impression, the access and calling setup took more time and effort. I would say it was an uneven experience but certainly workable once all components were running properly.