It took me a bit longer than I expected to get everything up and running with the WFHI software. The

It took me a bit longer than I expected to get everything up and running with the WFHI software. The

It took me a bit longer than I expected to get everything up and running with the WFHI software. The initial sign-up and invoicing steps were quick enough, but setting up the dialer and linking the database took more time and required follow-up calls to support. I wouldn’t say I’d need help every time I use it, but definitely for the initial sales and pre-purchase questions I did find assistance valuable. Even with training, some parts of the process were slower than I anticipated, especially getting comfortable with the calling tools. I appreciate that the automatic updates help keep the software current without much manual intervention. For future needs, I might manage more on my own but still expect to contact support again. The overall experience was positive, just longer than planned from the setup point onwards. I’d advise someone new to plan for this timing and keep support contacts handy, since that made the difference between frustration and progress for me.