Setup took longer than expected but delivered results
My experience with the WFHI software has been mixed. On one hand, I appreciate that the software allows flexibility in creating and managing workflows, which is quite useful. However, I encountered challenges during the setup phase that made it somewhat frustrating. I had to reach out for help multiple times because some of the features weren't intuitive. Once I got through the initial hurdles, things started to flow more smoothly, and I found the tools effective. I’m not sure if I would prefer the hassle of a longer setup again, but once active, the software performs well. I hope future iterations can streamline the onboarding process to make it easier. Still, having telephonic support was a lifesaver, and I valued that help during the process. Overall, while my experience started rocky, it did lead to a decent outcome once everything was in place.