Setup took longer than expected and was quite frustrating
From the moment I signed up, I had hoped the setup would be fairly straightforward with most features working out of the box, but unfortunately, my experience was quite different. The initial installation and onboarding training took more time than I expected, especially since a significant part of the setup seemed to be one-off but required constant tweaking over several days. I found that I kept needing to contact telephonic support to get things working properly, and while the staff was polite, each call seemed to involve repeating the same issues and starting over, which slowed down progress drastically. The software’s automatic updates sometimes disrupted established settings, forcing me back to the start for reconfiguration. I had a small reservation about whether the database feature would integrate smoothly, and regrettably, this proved to be a challenge. Although invoicing and payment were fine, the lengthy and frustrating setup process left me feeling quite dissatisfied with the overall experience. I wish the onboarding and ongoing support had been more efficient from the beginning to save time and frustration.