Setup took longer than expected, about a week
I found the initial onboarding and setup to take quite a while, around a week before everything was configured right for my working hours. While the software itself fit the idea of flexible hours, the dialer's scheduling features didn't sync perfectly with my irregular work timings at first. Over the days, I noticed the automatic updates improved some bugs and made the calling tools more stable, which helped my day-to-day usage. However, the database feature still felt less intuitive when I tried to sort contacts as per my odd-hour workflow. Telephonic support was helpful but felt like it took longer to clarify a few details. On the plus side, the sign-up and payment process was straightforward, and the invoicing was clear. In conclusion, it offered some solid tools, but adapting them to my actual working pattern included a few hurdles and a learning curve, making this a mixed experience overall.