I’ve been through this onboarding process a few times now, so I’m a bit weary repeating myself. The
I’ve been through this onboarding process a few times now, so I’m a bit weary repeating myself. The software itself generally matched the hours I actually work, which is good because I needed something that didn’t waste my time. The sign-up and invoicing were smooth enough, but I found the initial training a bit lengthy for what I expected to do daily. The dialer and calling tools worked as promised, though I wished the database integration was slightly faster during busy hours. Automatic updates didn’t really cause problems, but sometimes the system would pause for a bit which slowed me down. The telephonic support was always helpful when I called, but I felt the early steps of setup could have been quicker to align better with my schedule. Overall, I’m pretty satisfied but would appreciate a little more speed in the onboarding and database responsiveness to make it perfect for my actual working hours.