When I first started using the software, the setup process needed a bit more of one-off work than I'

When I first started using the software, the setup process needed a bit more of one-off work than I'

When I first started using the software, the setup process needed a bit more of one-off work than I'd anticipated. The initial onboarding was fairly detailed and required me to configure several settings manually, which took some time but wasn't too bad. After that, most of the communication with support shifted to occasional check-ins rather than constant back-and-forth, which I appreciated since it let me focus independently without needing continuous assistance. However, the first call when I tried to set up the dialer highlighted some connection issues that took a couple of days to resolve with support. They were responsive but it did slow things down quite a bit. I can't be sure how much ongoing help I'll need once everything is fully configured, but for now most of the intensive work feels like it was during startup. Overall, the time investment for setup was more than I hoped for but once done, support seemed lighter and less intrusive.