Setup took far too long to complete as I remember
Looking back, the process to get software access started and running dragged on far longer than I expected. It felt like waiting for basic account permissions to be confirmed took days. I remember being frustrated with inconsistent updates on the status and had to repeatedly check in with support, which themselves were hard to reach sometimes. Installing the dialer took quite a few attempts since initial links expired or software versions conflicted, so I lost time. The database feature wasn’t ready for use when I thought it would be, and I ended up waiting for a software update to enable it. This delay and lack of a clear timeline took the wind out of my sails. The invoicing and payment stage was smoother but could not redeem the overall slow start. Despite the features looking promising, it was irritating enough that I hesitated to get fully on board for a while afterward. The time it took meant I missed opportunities to integrate the tools sooner into my workflow.