Setup took around four hours but was worth it
My onboarding experience with WFHI's training was quite different from what I'd previously encountered. Initially, I assumed it would be quick to get everything ready, but it took about four hours to fully set up and get accustomed to the software. The process started with signing up and understanding the invoicing, which was straightforward. Following that, the training modules walked me through using the dialer and calling tools in a step-by-step manner. I appreciated how the database feature was explained thoroughly, which made integrating it with my workflow easier. Over the following days, automatic updates rolled out smoothly without any disruptions. Telephonic support was accessible during the setup, providing assistance especially when I was navigating the more complex functions. I felt the pacing was reasonable, given the amount of material covered and the thoroughness of the training. Compared to my prior experiences with remote workflow tools, the clear structure and hands-on approach of WFHI’s onboarding stood out. It wasn’t instantaneous, but investing that time made me more confident and comfortable using the platform fully.